Prescriptions
Repeat Prescriptions

Patients on regular medication do not need to see a doctor for a repeat prescription of their medication.
Some patients need medicines over a prolonged period, which can be authorised for a repeat prescription by the doctor. If so, a record is kept on the computer so that you may request further supplies.
Please allow 3 working days for your prescription to be processed.
Your options to order medication
We offer several ways that you can request medication from us.
Some patients need medicines for a prolonged period, and our clinicians can authorise repeat prescriptions for these. If so, a record is kept on our computer systems so that you can ask for additional supplies when needed.
Ordering your repeat prescriptions through West Moors Village Surgery is quick and convenient.
We understand the importance of making this process as simple as possible. Patients can order prescriptions through several easy methods:
- Online using the NHS App, through your SystmOnline Patient Access account or the Airmid App
- Make a medication request online using our SystmConnect consultation service
Please scroll down to order your medication online.
If you cannot order your repeat prescriptions online, your prescription request can be made by sending your prescription sheet to the Surgery and indicating which items are required. Alternatively, you may leave your request sheet at the pharmacy of your choice.
Please note that we do not take prescription requests over the phone. This is to ensure patient safety and to avoid mistakes. It will also prevent blocking the phone lines and increase telephone access when patients are trying to make appointments, request advice or emergency help.
Options for Ordering your Prescriptions Online
Order through the NHS App
You may also wish to consider requesting repeat prescriptions using the NHS App.
Click on the image below or follow this link to find out more>>

Remember, only order what you need!
Did you know that around 1.6 million medicine items are wasted in Dorset each year, many of them from repeat prescriptions that weren’t actually needed?
Before you reorder, check what you already have at home
If you’ve got enough, just order what you need. You can still request your medicines again in the future when you need them.
Let’s work together to cut waste and protect your NHS!
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Disposal of Unwanted or Out of Date Medicines
Unwanted medication can be returned to your usual pharmacy for safe destruction.
If you have your own sharps boxes at home then they need to be dated & signed when opened and then when closed, before being returned to the Surgery.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
Learn more about electronic prescribing services on the NHS website here>>
Useful Information About Prescriptions for our Patients
Page created: 23 February 2023