Do It Online

About our online GP services

GP online services are designed to give you, the patient more choice and flexibility in how and when you contact and interact with us. 

They can also give you direct access to your medical records and test results, which was previously only possible by phoning or visiting your local surgery.  The online services are designed to supplement, not replace, the standard services provided by West Moors Village Surgery.  Our online services comprise various apps for mobile devices (smartphones or tablets) and internet-based services for use on computers and laptops.

What can be done through online services?

Online health services enable you to:
  • Manage appointments with your GP
  • View past appointments and your medical record
  • Order and track repeat prescriptions
  • View and download test results
  • Exchange messages with your Practice
  • Request sick/fit notes
  • View and download clinical letters
  • View and update your contact details
  • Nominate or change your pharmacy and more!

Scroll down to find out more including how to access health and wellbeing services online.

Don't have a SystmOnline account?

To find out how to register, please follow this link to our SystmOnline page>>

Try the NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

These include:

  • Check your symptoms
  • Access healthcare advice
  • Find NHS information on hundreds of conditions
  • Use NHS 111 for urgent help online
  • View existing and book future appointments
  • Order a repeat prescription through your nominated pharmacy
  • View your GP medical record
  • Manage decisions around organ, tissue and blood donations.

A range of digital tools is available alongside the NHS App, giving people an important choice in how they access GP services online.

Learn more about the NHS App here>>

a middle aged man walking outside looking at his mobile phone, the NHS Dorset logo and the words A digital health library for you and your family.

Digital healthcare tools and technologies

Take a look at the Our Dorset library of digital health tools.

Our Dorset is made up of NHS organisations, councils, public services and voluntary and communtity partners working together. 

The Our Dorset Digital team develop and embed digital healthcare tools and technologies to enable the people of Dorset to confidently manage their health, mental health, wellbeing and long-term conditions.

For more information about Our Dorset Digital and their library of Health and Care apps, visit the Our Dorset Digital web page by following this link:>>

The Our Dorset digital health library also includes video guides.

The videos provide information on a wide range of topics, including long term conditions, healthy living, and giving guidance on what to expect from hospital procedures. Follow this link to view these:>>

Do you or someone you know need in-person help to get online?

If you or someone you know could benefit from learning more about how to get online, a Digital Champion can help.

Digital Champions are friendly and patient volunteers who are good at explaining computers, without using jargon. We have an enthusiasm for all things digital and look forward to the chance to show you how it works.
 
If you bring along your device and questions, they will help.
 
If you don't already have a mobile device or computer, they can offer advice on how easy it can be to join the digital community.
 
Your local Digital Champion offers FREE Digital Learning sessions by appointment at West Moors Library on Friday mornings. 
 

To book a slot contact the Digital Hotline on 01305 221048 or pop into the Library to reserve a space.

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Page last reviewed: 29 September 2025
Page created: 23 February 2023