Update from 19th July - Coronavirus Restrictions Update
We are aware of the planned move to lifting the remaining Covid restrictions in England from the 19th of July.
Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities.
We are acting very cautiously and are maintaining:
The delta variant is more transmissible and patients may come to the surgery when they are contagious.
It is our duty to do all we can to keep both our patients and our staff safe whilst we deliver our care to you.
FREE NHS APP - How to access your COVID-19 Vaccination Status
You can access your COVID-19 Vaccination status through the free NHS App from 17th May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed you course of the vaccine. The letter will take up to 5 days to reach you.
The surgery will not be able to provide COVID-19 vaccination status letters.
Covid Vaccination Programme Update
St Leonard’s continues to deliver 1000s of Covid vaccination doses each week. If you are waiting to hear about your second dose this will be roughly 11 weeks after your first. We get little notice of delivery dates from the Government but we will try and give you as much notice of your second dose appointment as is possible.
Please try and make every effort to attend at the offered appointment; every vaccine is allocated and we do not have spare vaccine available to book you in at a different time or day. If you have genuine, immovable reasons (such surgery or a hospital appointment) why you cannot attend at the offered appointment please contact your OWN GP practice as they MAY be able to re-arrange.
We will not be able to offer an alternative appointment due to a clash with social commitments. Your second dose of Covid vaccine is vital to you and the country to get things back to normality.
If you do not attend your offered appointment we cannot guarantee when you will be offered a further appointment. This may leave you, your household, and contacts less protected against Covid-19.
Dr Simon Brown, GP responsible for the St Leonard’s Local Vaccination Service
We are delighted to say that Dorset was part of the 'First wave' vaccinators in primary care, and Crane Valley PCN's. Our main vaccination site was up and running at St Leonard's Hospital from 14th of December 2020. More details available Here
As a practice, and personally, I am very sad to announce the recent death of Jean Ashcroft, MBE, former Chair of our Practice Champions. Jean was a fearless advocate for rights of people living with a long-term condition or disability. She was honoured with an MBE for her contributions throughout her working life, serving on many advisory boards, and as a Director of Arthritis Care.
As Chair of our Practice Champions, Jean was a force of nature. She asked probing, insightful questions, and had a knack of getting to the heart of an issue, and getting on with it.
As a person, despite living with a long-term condition and using a motorised wheelchair full-time, whenever we spoke, the first thing she always asked was how I and everyone in the practice was. I was always humbled and thankful for her compassion, kindness, and her ability to empower others: Jean embodied our values as a practice.
Jean, I shall miss your wisdom and kindness very much. Jean's Family have asked for donations in lieu of flowers to cats protection https://www.cats.org.uk/donate or click on the icon below
Dr Dominic Hennessy
COVID-19/Coronavirus vaccination programme
We are delighted to say that Dorset will be a 'First wave' vaccinator in primary care, and Crane Valley PCN's plan is to have a vaccination site up and running at St Leonard's Hospital by the 14th of December. More details available Here
A BIG THANK YOU!!!
Thank you for understanding that we are under pressure as a service, and being patient and kind to us. Our staff are working really hard to keep themselves, and you, well. Your kind wishes really mean a lot. Please bear with us. We're doing our best.
COVID19 (Coronavirus) Pandemic
Please bear with us, as we try to help you. We are all going to have to face a 'new normal' for some time, and until the pandemic is over, we promise we will do all we can to make sure you have a General Practice service during the pandemic. To do so, we have had to make some difficult decisions:
We will not offer face to face consultations as standard. All consultations will initially be by eConsult, which is our preferred method, or by telephone. You may be invited to a face to face consultation after a risk assessment. Wherever possible we will take a mobile number, ask you to wait at a distance outside the practice, or ideally in a vehicle, in order to prevent more people being in the surgery at any one time than is absolutely necessary. We are likely for the current time to greet you in PPE (personal protective equipment)
To protect our staff, and hence our ability to keep our service going for you, reception staff will NOT be speaking with you face to face, but by telephone only.
We are immediately reducing the number of staff who will be physically on site, and the majority of our staff will work remotely wherever possible.
PLEASE adhere to the Prime Minister's requirements on social distancing, isolation, and shielding. There is a really good article explaining how and why this works HERE
Coronavirus is a new illness that can affect your lungs and airways. If you or your family and friends are worried about having any symptoms i.e. Cough, high temperature and shortness of breath and have been in contact with someone with Coronavirus or travelled recently, please click here for more information.
Rushmoor House Surgery, Three Legged Cross Patients
Rushmoor House Surgery is now permanently closed, but all of our staff will continue to work out of our main surgery at Heathlands House in West Moors - Click here for Heathlands House Location.
If you are concerned about how you will get to West Moors for appointments, please call our reception team, and they can explain the role of our patient Champions and how they can help you.
You might find it easier to nominate a local pharmacy for your prescriptions to be sent digitally. You can click here to search for local pharmacies . Alternatively, we can print prescriptions for collection at Heathlands House.
Repeat Prescriptions Requests
For Three Legged Cross Patients who cannot get to West Moors we have provided a 'Secure Locked Box' at the Londis Shop in Three Legged Cross where Patients can put their prescription requests. The prescription requests will be collected daily and sent directly to your nominated Pharmacy - Please allow 3 working days in case they miss the collection for the day. This is a trial service at the moment.
Health Coach appointments at West Moors Village Surgery
Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge. Click here for more information about our new Health Coach service.
Healthier Together - improving the health of children and young people in Dorset, Hampshire and the Isle of Wight.
Altogether Better helps Health Services and local people find new ways of working together and making a difference to people’s lives, releasing new talents and resources, and improving services through a model of collaborative practice.
West Moors Group Practice have recently formed a group of volunteer Health Champions who are working alongside our Practice and our Health Professionals to reshape our services, opening up new possibilities, working together to provide a range of innovative activities and support.