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West Moors Group Practice will be closed

Thursday 30th January 2020
for mandatory staff training from 3.30pm and will
re-open at 8.30am Friday 31st January 2020

For any URGENT queries: Please call NHS 111

and in an EMERGENCY: Please call 999


Welcome to West Moors Group Practice

We look after over 5,200 patients in West Moors and Three Legged Cross with state of the art computer integration, electronic prescriptions direct to chemists, online appointment booking and repeat prescription ordering, and access to your medical records online if requested.


Working with The Village Practice

We are delighted to say that we are co-locating some of our services at The Village Medical Practice, part of South Coast Medical Group. The Doctors, Nurses and reception staff that you will see will be exactly the same, but we should very much like to thank The Village Medical Practice staff there for their very warm welcome. Click here for The Village Practice's location.


Rushmoor House Surgery, Three Legged Cross Patients

Rushmoor House Surgery is now permanently closed, but all of our staff will continue to work out of our main surgery at Heathlands House in West Moors - Click here for Heathlands House Location.

Transport

If you are concerned about how you will get to West Moors for appointments, please call our reception team, and they can explain the role of our patient Champions and how they can help you.

Prescriptions

You might find it easier to nominate a local pharmacy for your prescriptions to be sent digitally. You can click here to search for local pharmacies . Alternatively, we can print prescriptions for collection at Heathlands House.

Repeat Prescriptions Requests

For Three Legged Cross Patients who cannot get to West Moors we have provided a 'Secure Locked Box' at the Londis Shop in Three Legged Cross where Patients can put their prescription requests. The prescription requests will be collected daily and sent directly to your nominated Pharmacy - Please allow 3 working days in case they miss the collection for the day. This is a trial service at the moment.



 Overall Rating: Good

 Date of Inspection
 visit: 09/01/2018

 Click here to read the report

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


Health Coach appointments at West Moors Group Practice

Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge. Click here for more information about our new Health Coach service.


It's Flu Season.

Flu is an unpredictable virus that can be unpleasant, but if you're otherwise healthy it'll usually clear up on its own within a week, but certain people are more likely to develop potentially serious complications of flu, such as bronchitis and pneumonia.

Please call our Receptionists to book your appointment on: 01202 865800.

For more Flu Vaccine information and to see if you are eligible please click on the following links.

Flu Vaccine 2019

Children's Flu Vaccine 2019


To help us improve our service to Patient's we put together a Patient Survey. To view the results please click on the following link. Patient Survey 2019 Results


Access & Parking

Wherever possible we have taken all necessary steps to comply with the requirements of the Disability Discrimination Act. We provide parking spaces, disabled access and toilet facilities for the physically disabled (within the limitations of the building). If you need any assistance in accessing the surgery please let us know upon booking your appointment. We have a portable hearing Induction loop to assist the hearing impaired.

There is limited car parking, including disabled car spaces, at the West Moors Surgery. On road parking is also available in Farm Road.


Healthier Together - improving the health of children and young people in Dorset, Hampshire and the Isle of Wight.

Click here to be taken to our Children's Healthcare Advice page.



For regular updates and news please:

             

We share your medical records with other health services treating you. For full details, please see our Patient Information Leaflet, Summary Care Record Sharing and SystmOne Record Sharing or click here

(Site updated 17/01/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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